Think like an entrepreneur – even when working in public services

Thinking like an entrepreneur is a skill that is not obvious in those managers working in public services. In fact it is sometimes seen as the wrong thing to aspire to. I, however, disagree. I think there is a lot of the entrepreneur in those public service managers who manage to develop their services effectively especially in these time of tight or nearly non existent budgets.

I have been inspired to write this post having seen the list in this blog by Reference notes – just the list on the summary is enough to challenge me.

So ……

how many of you as managers have the confidence to let people have a go and fail?

when a member of your staff, or a customer comes to you with a suggestion is your first reaction ‘it won’t work?

can you really say that you are interested in trying something new or are you too tied up in coping with the now?

I have given myself the challenge to respond to future suggestions I have presented or sent to me with ‘that sounds like something I would like to develop/or would like you to develop. What do you need from me to help you’. I challenge you to do the same and see what happens.

My prediction is that you will end up with some interesting projects happening, staff and/or customers who feel listened to and appreciated. You will also feel more inspired. And maybe, just maybe, one of those seemingly off the wall ideas will become the thing that finally makes someone you have been trying to convince about the importance of what you are doing finally understand.

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